Privacy Policy

1. Information We Collect

To provide you with high-quality and reliable services, we collect information that helps us personalize your experience. This includes:

• Personal Identifiers: Name, email address, phone number, and physical address when you register interest or contact us.
• Service Details: Specific preferences regarding delivery, travel, driving services, or other tasks you schedule with us.
• Usage Data: Information about how you interact with our website, gathered via standard diagnostic scripts and basic server logs.

2. How We Use Your Information

Your privacy is paramount. We only utilize your personal information for purposes that are directly tied to delivering our services, which include:

• Providing and managing the services you request.
• Communicating with you regarding your scheduling, inquiries, or service status.
• Optimizing and monitoring website usage to enhance performance and user experience.
• Complying with applicable legal and regulatory requirements.

3. Information Sharing and Disclosure

Shomro does not sell, rent, or trade your personal data to third parties. We may disclose your information under the following limited conditions:

• Trusted Vendors & Providers: Service partners who perform duties on our behalf (such as mapping services or hosting). These parties are strictly bound by confidentiality obligations.
• Legal Requirements: If required by law, we may release information to comply with valid legal processes, protect user safety, or defend our rights.

4. Data Security

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, please note that no internet-based service can guarantee complete security.

5. Your Privacy Choices

Depending on your location, you may have certain rights regarding your personal data. You can always opt out of promotional communications or request access, updates, or deletion of your information by contacting our privacy team at contact@shomro.com.

6. Updates to This Policy

We may periodically update this Privacy Policy to reflect shifts in our practices or services. When changes are published, we will update the "Last Updated" date at the top of this page. We encourage you to review this page regularly.